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NGCV managers improve leadership skills

12th May 2015

Pictured: Keith Hudson (Sage Gateshead), Andy Spoors (Tyneside Cinema), Amy Foley (Live Theatre), Francesca Patterson (Ingeus Training Ltd), Antonia Lister (Centre for Life), Antony Robertson (Live Theatre)

A group of NGCV managers has graduated from an intensive training programme designed to further improve their leadership skills, as part of a wider NGCV Skills programme developed in partnership between NGCV and Ingeus Training Ltd, which will have trained 160 staff by June 2015.

Managers within the ten member organisations of NewcastleGateshead Cultural Venues (NGCV) have achieved recognised awards from the Institute of Leadership and Management (ILM), which will equip them with added skills to improve their performance. The initiative has been funded by the European Social Fund and is delivered by Ingeus Training Ltd, which provides training and employment support throughout the North East.

Amongst those to have qualified is Andy Spoors, Assistant House Manager at Tyneside Cinema in Newcastle, who said, “By keeping up with the latest leadership techniques I can be a more effective leader and help my team be the very best it can. Ultimately it means we can deliver an improved service to the public.”

Amy Foley from Live Theatre in Newcastle added, “I’m proud to have completed the course. For each of us it’s been tough going and a commitment that has taken several months to complete, much of it outside of working hours. However, I can now pass on the knowledge I have gained to my colleagues and I am confident we will be a better team as a result.”

The ILM course is aimed at team leaders and those ready to take their first step into a management position. Modules include change and improvement, leadership theory, solving problems and making decisions.

“It’s been really interesting to discover the various techniques that others have adopted in this industry,” added Keith Hudson, a Facilities Supervisor at Sage Gateshead, a landmark live music venue in Gateshead. “I’ve managed people for many years but the course has helped me think about what might work best, both in managing everyday tasks and major initiatives here at Sage Gateshead.”

Francesca Patterson from Ingeus coordinated the course. “What has made the training so exciting is that it has brought together so many different people with such wide-ranging experiences,” she said. “Using the teaching professionals and great facilities at Gateshead College, we’ve mixed classroom sessions with group discussions so that participants could share their own experiences and learn from each other.

A third of the 160 staff taking part in the NGCV Skills programme will complete the ILM training.  Others have participated in training for IT, marketing and sales, customer service, coaching and mentoring, project management and social media. 

 

NOTES

About NGCV Skills

NGCV Skills is a group established by NGCV to develop collaborative initiatives around training, skills and employment, both within the partnership of 10 member organisations for workforce development and improving services and business effectiveness, as well as to provide opportunities more widely for people interested in working in the creative sector.

The training programme being delivered by Ingeus is part of the North East Local Enterprise Partnership’s (NELEP) programme for the Local Response Fund (LRF).  LRF is European Social Fund money allocated to two organisations (Ingeus Training Ltd and Intraining) for delivery in the NELEP area to plug skills gaps with particular groups and sectors.  The cultural sector in NewcastleGateshead was included in the strategy as a priority and NGCV worked with Ingeus Training Ltd to develop an appropriate programme of training.  All LEP regions received LRF and the NGCV Skills project was the first one approved nationally by the Skills Funding Agency.

The training programme comes to an end in July 2015 and NGCV Skills has been reviewing training needs and is preparing a strategy to support future collaboration on training and employment priorities.

For more information about NGCV Skills and the Local Response Fund, click on this link:  http://ngcv.tv/news/new-skills-partnership-for-ngcv

About Ingeus UK Limited

Ingeus UK is a leading provider of people-centred services, such as employability programmes, skills training and health-related support, which help people to reach their full potential.

From a network of more than 80 offices and over 1,600 employees, Ingeus supports people through: 

(1)   Employability programmes such as the government’s Work Programme, helping long-term unemployed people to find lasting jobs. Since 2002 we have helped over 230,000 people back to work. We also work with UK businesses, from small enterprises to large multinationals to help them attract and retain staff. 

(2)   Skills and training, including traineeships, apprenticeships and pre-employment training. We have supported over 37,000 learners to achieve qualifications.

(3)  Health-related services delivered by our team of in-house health professionals.

(4) Rehabilitation services, as part of the Reducing Reoffending Partnership in a joint venture partnership with two leading charities, St Giles’s Trust and CRI, supporting ex-offenders to break the cycle of reoffending.

(5) The National Citizen Service (NCS); a transformational experience for 16 and 17 year olds allowing young people to build skills for work and life while taking on new challenges and adventures.

Ingeus’s teams are dedicated to designing the right support for each individual to help them progress into work and in life. We work alongside over 100 partner organisations from the public, private and third sectors that share our commitment to delivering excellence with integrity.

The Ingeus group of companies has operations in ten countries around the world and in 2014 became part of Arizona-based human services provider Providence Service Corporation.  

For more information about Ingeus:

Visit:    www.ingeus.co.uk

Email:  info@ingeus.co.uk